Privacy policy

ARX Fit, Inc. — Privacy Policy
Effective date: June 22, 2026

This Privacy Policy explains how ARX Fit, Inc. ("ARX," "we," "us," or "our") collects, uses, and shares information when you visit or make a purchase from store.arxfit.com (the "Store"). By using the Store, you agree to the practices described here. We may update this policy from time to time and will revise the effective date above when we do.

Information we collect.
- Information you provide. When you place an order, create an account, or contact us, we collect information such as your name, email address, phone number, billing and shipping addresses, and order details. Payment card information is collected and processed by our third-party payment processor; we do not store full payment card numbers on our systems.
- Information collected automatically. When you browse the Store, we and our service providers automatically collect certain device and usage information — such as your IP address, browser type, pages viewed, and referring pages — using cookies and similar technologies. Cookies help the Store function, remember your cart and preferences, and measure traffic and performance.

How we use information. We use the information we collect to:
- Process, fulfill, and ship your orders, and communicate with you about them;
- Provide customer and warranty support;
- Operate, maintain, secure, and improve the Store;
- Send you transactional messages and, where permitted, marketing messages you can opt out of at any time;
- Detect and prevent fraud; and
- Comply with our legal obligations.

How we share information. We do not sell your personal information. We share information only as needed to run the Store, including with: our e-commerce platform provider (Shopify); payment processors; shipping carriers and fulfillment partners; analytics and IT service providers acting on our behalf; and, where required, law enforcement or other parties to comply with the law, enforce our terms, or protect our rights, property, or safety. The Store may also link to third-party sites whose privacy practices we do not control.

Cookies. You can set your browser to refuse some or all cookies or to alert you when cookies are being sent. Some parts of the Store may not function properly without cookies.

Your choices and rights. You may request access to, correction of, or deletion of your personal information, and you may opt out of marketing communications. Depending on where you live, you may have additional rights under applicable privacy laws. To make a request, contact us using the details below; we may need to verify your identity before acting on it.

Data retention and security. We retain personal information for as long as needed to fulfill the purposes described here and to meet legal, accounting, and reporting requirements. We use reasonable administrative, technical, and physical safeguards to protect your information, though no method of transmission or storage is completely secure.

Children's privacy. The Store is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

Contact. Questions or requests regarding this Privacy Policy can be submitted as a support ticket at arxfit.com/support, or mailed to ARX Fit, Inc., 9715-A Burnet Rd, Suite 200, Austin, TX 78758.